Innovation in customer experience
Archive for October, 2009
Rosetta Stone can be, in some ways, more personal and helpful than a classroom experience. Many students will appreciate the pacing of the program. It provides as much time as needed to answer a question, but changes the type of question frequently enough so as not to bore. The program is designed so that regardless
Read more »
“The baby boom, ” says Derrick Chasan of CogniFit, “Is the first generation that both has access to cognitive fitness programs and is aware of the fact that exercising your cognitive abilities helps you keep them sharp.” In other words, use it or lose it. The problem is that you get very good at what
Read more »
Here’s an interesting approach to search in the form of Semanti, a plug-in for your browser that shows you the possible meanings for your search terms and asks you to pick one. It also offers a way to leverage insights from your contacts via Facebook Connect. The plug-in works with all industry-leading search engines (including
Read more »
Zonebee is the information literacy equivalent of a math teacher who says, “Be sure to show all your work.” It’s a web-based tool that lets you preserve a record of how you research a subject, and along the way helps you challenge and refine your assumptions. With such a tool, you could teach an entire
Read more »
“Every single one of you has something you’re good at,” President Obama told America’s school children earlier this week. “Every single one of you has something to offer. And you have a responsibility to yourself to discover what that is. That’s the opportunity an education can provide.” He might have gone on to say that
Read more »
I’m delighted to report that my town, Westport, CT, threw out their algebra books and built their own online math lessons. According to The New York Times, Westport’s school system felt that existing textbooks zoom through too much material too fast, which results in superficial understanding of just about nothing. By creating their own lessons,
Read more »
While the number of traditional books declined last year, On Demand books showed stunning growth, according to figures from Bowker, a provider of bibliographic information. The statistics on U.S. book publishing for 2008 were compiled from its Books In Print database. Based on preliminary figures from U.S. publishers, Bowker is projecting that U.S. title output
Read more »
A recent report on online education for the U.S. Education Department suggests that some students may be better with online rather than classroom teaching. Here are some excerpts from the report: Students who took all or part of their class online performed better, on average, than those taking the same course through traditional face-to-face instruction.
Read more »
If you want sensors to drive innovation and revenue growth, become obsessive about diversity. Involve a broad range of people with diverse backgrounds, skills and motivations. That’s the lesson from two highly successful firms, Intel and Apple, who have taken different approaches to driving innovation with sensors. Each firm has harnessed diversity in startlingly effective
Read more »