Innovation in customer experience
Archive for June, 2010
In 2014, Jamal and Kathy were part of the last class to ever graduate from MIT. A few months later, the University decided that the notion of “graduation” was outdated, that entrance to MIT should be synonymous with a commitment to the lifelong learning necessary to keep one competitive in a rapidly changing world. Eight
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(Book review) – In the midst of chaos, it’s so valuable to discover a calm, assured voice that helps you regain control and sort out what to do next. Allan Collins and Richard Halverson provide that voice for everyone concerned about our educational system. Rethinking Education in the Age of Technology: The Digital Revolution and
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If you wait for your school to deliver personalized learning, you may be waiting a very long time. But there are plenty of independent services that offer personalized learning tools, and I’ll be sharing some lists of them in the weeks ahead. Here’s my first, which provides links to the top 10 online test preparation
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What if the main reason to go to school disappears? Imagine a time a few years in the future, when individualized e-learning is readily available. You can study any subject, using materials and pacing that perfectly fits not only the way you learn best, but also your goals and schedule. When you need help from
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About a year ago, Howard Gardner wrote an article in Foreign Policy about personalized education. Here are a few excerpts: Throughout most of history, only the wealthy have been able to afford an education geared to the individual learner. For the rest of us, education has remained a mass affair, with standard curricula, pedagogy, and
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This morning I played tennis with a friend of mine in his seventies, and we observed that the way many classrooms function hasn’t changed much since he was a student. In the meantime, the way we generate, sort, analyze, distribute and share information has changed dramatically. Likewise, the tools we possess to communicate with each
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“People are hungry to learn new things. But traditional learning confines us to stiff, stagnant curricula that are outdated and boring. If we temper rigid structure with some freedom, while still providing challenge and guidance, learners’ motivation soars. I believe that people become more engaged when they have the ability to shape the experience themselves
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I adapted this framework from the book Disrupting Class and from Howard Gardner’s Multiple Intelligences Theory. My goal is not to propose the ‘right’ way, but rather to demonstrate that even with a few variables you end up with many different customized lesson plans (in this case, 8 x 3 x 3 = 72).
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How long are you willing to sit in a room with 25 or 30 people? Imagine that a non-profit you support has a meeting, and it stretches 5 1/2 hours. Is that too long? It’s common sense that 30 people sitting together won’t accomplish much. If you really want to get something done, sooner or
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