Innovation in customer experience
Posts Tagged ‘android’
If you listen to the media, humanity is doomed. If you visit an Apple Store, life is wonderful. Which is it? People, including me, are entranced with what technology can do. Explain all you like, but it’s magic, pure and simple. I can’t wait for the next spell. But why aren’t we actually getting smarter?
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“Google is a big believer in openness and openness means customization. There’s a difference between customization and personalization. Personalization is something the consumer does, customization is something an OEM or operator does. And they have to find the right balance there.” So said Andy Rubin, commanding general of the Android army as vice president of
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