Innovation in customer experience
Posts Tagged ‘programming’
Like, it would be so cool if we could, you know, get companies on the same wavelength as their customers. Can’t you see it, man? The customer pours his heart out, and then we get a bunch of our dudes to scamper around and make a solution. It would be, like, perfect. A few months
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It’s time to acknowledge reality. CEOs are becoming irrelevant. Power has shifted to the people who understand languages CEOs can’t speak: code. IT innovators are starting to rule. We’re entering an era in which capabilities are more important than companies. Can you come up with a better way to process payments? In a few years,
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