Innovation in customer experience
Posts Tagged ‘Recommendation Engines’
Here are dozens of proven ways to get your customers to recommend your company to their friends. How to ask for a referral: According to Jill Griffin, loyalty expert, you should say, “Who do you know that might appreciate knowing about my services?” After you get the first name, say, “Who else do you know?”
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This morning, Google+ suggested three names I could add to my circles: Robert Scoble of Rackspace, MG Siegler of TechCrunch, and my dog, Dex. Seriously. If there is another Dexter Kasanoff on the planet, I will be the first to apologize to Google+. But the real Google suggests there is not. Silly Google+. Dogs cannot
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